Refund Policy
We aim to keep our classes fair and accessible for everyone. Please review our booking and cancellation terms below before making a reservation.
Booking window
Classes can be booked up to 14 days in advance.
We strongly recommend booking online in advance, as availability is limited and walk-ins are not guaranteed a spot.
Cancellations & Rescheduling
We operate a strict 4-hour cancellation policy.
-
You may cancel or reschedule your booking up to 4 hours before the class start time
-
Changes made within 4 hours of the class will be treated as a late cancellation
Late cancellations and no-shows may result in the loss of that session or credit.
How to Cancel or Reschedule
All cancellations and rescheduling must be done through your account on our website.
-
Log in to your account
-
Navigate to your bookings
-
Select the class you wish to manage
Refund Policy
All purchases are final and non-refundable.
-
Sessions, packages, and memberships are for personal use only
-
Bookings and credits are non-transferable
A quick note
Our cancellation policy ensures fair access to classes for all clients and helps us maintain a consistent schedule. We appreciate your understanding and cooperation.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact us
If you have any questions about this Privacy Policy, please contact us:
Email: info@gilipilates.com
Business Name: GiliPilates
Location: Gili Trawangan, Indonesia